Privacy Policy

Last Updated: April 2026

Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address
• Payment Information: Credit/debit card details (processed securely via our payment gateway — we do not store card numbers)
• Account Information: Login credentials, order history, and wishlist preferences
• Technical Data: IP address, browser type, device information, and browsing behaviour via cookies

How We Use Your Information

• To process and fulfill your orders
• To communicate order updates and delivery notifications
• To provide customer support and respond to inquiries
• To personalise your shopping experience and recommend products
• To send promotional communications (only with your consent)
• To improve our website, services, and security

Data Protection

We implement industry-standard security measures to protect your personal data, including SSL encryption, secure payment processing, and restricted access to personal information. We never sell, trade, or rent your personal information to third parties.

Third-Party Services

We may share information with trusted third-party services solely for the purposes of payment processing, order delivery, and analytics. These partners are contractually obligated to maintain the confidentiality of your data.

Your Rights

• Access, correct, or delete your personal data at any time
• Opt out of marketing communications
• Request a copy of the data we hold about you
• Lodge a complaint with a data protection authority

Contact Us

For any privacy-related questions or requests, please contact us at privacy@bhaumikdiamond.com.